Complete Watch Service (3-5 Years)
After approximately 3-5 years a mechanical movement can begin to show decreasing accuracy. This is because, outside of wear and tear, the lubrication on the gear train and escapement has evaporated. Our complete watch service, which will restore your timepiece to like new, will take 2-3 weeks to complete and includes:
- Complete disassembly of movement
- Inspect all parts of movement and repair or replace worn or damaged parts as required
- Cleaning of disassembled movement parts
- Complete disassembly of case parts
- Refinishing of case parts
- Cleaning of case parts
- Re-assemble case with all new gaskets and seals
- Control movement functions and regulation of timing
- Complete case up and perform complete water resistance testing
- Final inspection quality control
After purchase we will send you a shipping label. Please package your timepiece safely and use the original packaging if possible.
Most watches lack soul…
...so at NOVO we've developed a process of infusing your meaningful memorabilia into a unique timepiece that will tell your story for generations.
Frequently Asked Questions
How long does it take to build a custom watch?
Depending on the complexity between 8 - 10 weeks.
How are you better than other companies?
We’re not! We’re different. Our focus isn’t on mass producing anything. Our focus is transferring a customer’s story to his/her wrist or pocket.
What movement do you use for your watches?
We use a Swiss ETA 6498-1 for our watches.
What can I expect when I receive my watch?
An absolutely stunning timepiece that tells a story you connect to. And tears. And love.
What do you mean “most watches lack soul”?
Mass-produced products lose the individuality and personality that hand-crafted watches exude. While mass-produced pieces are great for marking important moments in life, our hand-crafted watches infuse the actual memorabilia representing your moments and bring with them character that’s impossible to replicate.
What kind of material do you work with?
We work with anything! We’ve worked with NFL helmets, MLB cleats, train tracks, military tanks, branding irons, iPhones, and more. Every watch is different so feel free to call or email to chat more about your specific material and see what we can do with it. Email steve@novowatch or call 888-782-2607.
One Of One
We 100% guaranteed that no one else will have a watch like yours.
Infused with history you can really feel.
History takes on a new meaning when you can hold it in your hand.
SAVE SPACE
We all have those things that hold meaning that we can’t throw away but don’t have room for. Let us make a watch from it.
PASS IT ON
Each timepiece is crafted to last for lifetimes and tell your story for generations. It’s a legacy built for your wrist.
We Would Love To Work With You!
If you have any questions about our timepieces, processes or anything else feel free to email us! I’d love to work with you.
